Our Experts

Meet the Team

Experienced clinical and reimbursement professionals dedicated to your facility's success.

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Gloria M. Isiderio

BSN, RN, RAC-CT, JD

Corporate Regional MDS Coordinator

About

Gloria brings almost two decades of long-term care nursing and reimbursement expertise to every engagement, with close command of Case Mix and Medicaid reimbursement, the federal Medicare PPS process, and OBRA / MDS 3.0 requirements. She currently directs MDS operations, PDPM optimization, and interdisciplinary care planning across New York State, and trains incoming MDS assessors and coordinators on RAI Manual protocol.

Areas of Expertise

  • Case Mix & Medicaid Reimbursement
  • Medicare PPS / PDPM
  • OBRA & MDS 3.0
  • RAI Manual Training
  • Care Plan Compliance
  • Quality Measures

Focus Areas

  • MDS operations & PDPM optimization

  • Interdisciplinary care planning across NYS

  • RAI Manual training for MDS assessors & coordinators

Education

  • BSN

    Wesleyan University — Philippines

  • Juris Doctor

    San Sebastian College–Recoletos

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Joan Alcamo

BSN, RN, RAC-CT, RAC-CTA

Regional MDS Coordinator

About

Joan is a dynamic, multi-site clinical executive who has advanced from bedside nursing to regional operational leadership, with particular strength in CMS compliance and NYS DOH survey preparedness. She leads data-driven QAPI initiatives across her portfolio, optimizing MDS and PDPM reimbursement models and integrating health informatics to streamline workflows and improve patient outcomes.

Areas of Expertise

  • CMS Compliance & Survey Readiness
  • MDS 3.0 & PDPM Optimization
  • QAPI & Quality Measures
  • Five-Star Rating Strategy
  • Clinical Documentation Training
  • Health Informatics

Focus Areas

  • Portfolio audits & pre-billing triple-check

  • CMS / NYS DOH survey preparedness

  • Staff mentorship & EHR training

Certifications

  • MDS 3.0 Certified · PDPM Trained

  • RAC-CT · RAC-CTA

  • PRI Certified · Infection Control Certified

Ready to Work With Our Team?

Contact us today to discuss how we can support your facility's MDS and reimbursement goals.